The major task of the risk and claims management  division is to use its knowledge of marine insurance policy wording, and experience in marine casualties and claims, to give the right advice to the client at all the stages of casualty, repairs and claim processing to ensure the issuance of a correct adjustment.

 Adjusting the Claim on the Basis of the Policy

Cover and Issuing the Adjustment

 When the required documents are submitted, they are carefully studied, as are the terms, conditions and clauses of the insurance policy. The adjustment is prepared such as to include the major documents, survey reports, and endorsed accounts for repairs and spare parts. Explanatory notes are included on the technical issues and reasons are given for the allowances made.

 The draft adjustment is then carefully explained and reviewed with the assured and the insurer, before being finalized, and used for claims settlement by the parties concerned.